Overview
This guide walks you through getting started with your Trezor hardware wallet using the official Trezor Start flow and the Trezor Suite app. It assumes you have a genuine Trezor device in its unopened packaging, a computer (or supported mobile device), an internet connection, and a calm space to complete setup. Follow every step carefully — hardware wallets protect your private keys, but mistakes during setup can lead to loss of funds.
Before you begin — Requirements (H3)
What you need
- A genuine Trezor hardware wallet (Model T or Model One)
- A desktop or laptop (recommended) or a supported mobile device
- USB cable that came with the device
- Paper or metal backup medium to record your recovery seed (DO NOT take digital photos)
- Time and privacy — plan 20–40 minutes for first-time setup
Warning
Never enter your recovery seed into a computer, phone, or online form. Trezor will never ask for your seed via email, chat, or a website. Keep it offline and physically secure.
Step-by-step setup (H3)
1. Verify the box & device
Inspect the packaging for tamper seals and ensure the device is unopened. If anything appears tampered with, contact official support immediately and do not use the device.
2. Go to the official Start page
Open the official Trezor Start page in your browser or download the Trezor Suite desktop app and follow the "Get started" wizard. Use only links from the manufacturer (examples provided in the links section below).
3. Install and open Trezor Suite (or continue in browser)
If you choose the desktop app, download from the official Trezor website and verify the download (checksums/signatures if available). The Suite app offers firmware updates, analytics, and a better UX for managing multiple coins.
4. Connect the device and follow the on-screen setup
Connect the Trezor via USB. The Suite or web start flow will guide you through setting a device label, installing firmware (if needed), and creating a new wallet. Do not skip the firmware verification step if prompted.
5. Create & record your recovery seed
The device will display a series of words (12/18/24) which form your recovery seed. Write these words down in order on paper (or preferably a metal backup plate) and store them securely offline. Do not store the seed in cloud storage, photos, or text files.
6. Set a PIN code
Choose a PIN you can remember but that is not obvious. The device protects against brute-force by increasing delays after wrong attempts.
7. (Optional) Enable passphrase
A passphrase acts as a hidden-extra word: it creates a separate wallet derived from the same seed. Understand the trade-offs: passphrases add security but increase complexity — losing a passphrase means irrevocable loss of that specific wallet's funds.
Important note about passphrases
Every passphrase creates a distinct wallet. Even a typo becomes a different wallet. Consider using a passphrase only if you understand how to manage it safely.
Firmware, verification, and updates (H3)
Firmware is the device's operating code — keep it up to date. Trezor Suite will usually prompt you to install the latest firmware during setup. Always perform firmware updates via official tools (Suite or official web flow). Verify firmware updates using the Suite's built-in verification flow; avoid third-party tools.
Backups & recovery (H3)
Why backups matter
Your recovery seed is the single thing that can restore access to funds if your device is lost, damaged, or stolen. Treat it like money. Store at least one offline copy in a secure location (e.g., safe deposit box, home safe). Consider geographically separate backups for redundancy.
Recommended backup media
- Paper backup (write clearly; protect from fire/water)
- Stainless steel backup plate (best practice for long-term durability)
Security best practices (H3)
General rules
- Buy only from official channels or authorized resellers.
- Never reveal your recovery seed to anyone.
- Keep the device firmware updated via official sources.
- Use the official Trezor Suite or trusted third-party wallets listed by Trezor.
- Confirm addresses on the device screen before sending funds — the host computer can be compromised.
Advanced
For high-value holdings, consider using passphrases, multisignature setups, and storing keys in geographically separated secure locations. Understand the device threat model and keep a written, well-protected plan for inheritance or emergency recovery.
Troubleshooting & support (H3)
If anything goes wrong (device not recognized, firmware update issues, missing seed), stop and consult official support resources rather than trying unverified fixes. Official support articles and guides can walk you through common issues safely.
Checklist: Quick setup summary (H3)
- Inspect packaging and device for tamper evidence
- Download Trezor Suite from the official website or open the official Start page
- Connect device and complete on-screen wizard
- Install firmware when prompted and verify integrity
- Write down recovery seed on paper/metal backup (offline)
- Set a secure PIN and optionally a passphrase
- Confirm receiving address on the device before sending
Official resources & links (10 important official links) (H3)
Frequently asked questions (H3)
Q: Can someone steal my crypto if they get my Trezor?
A: Not without the recovery seed and PIN (or passphrase). If both are lost or stolen, funds are at risk. That's why seed protection is critical.
Q: What if I forget my PIN?
A: You can reset the device and recover the wallet with your recovery seed. If you do not have your seed, funds cannot be recovered.
Q: Can I use Trezor with mobile devices?
A: Yes — Trezor Suite and selected third-party mobile wallets offer support. Check the official compatibility pages for specifics.
Closing notes (H3)
Hardware wallets like Trezor provide a strong layer of protection for cryptocurrency private keys by keeping them offline. The safety of your funds depends on following setup steps precisely, safeguarding your recovery seed, and keeping firmware and software updated via official channels. If anything about your device or packaging seems suspicious, contact official support and do not proceed.